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A page does not load

What to do when a page stays empty or shows an error.

Most page problems end after a refresh. Follow these steps in order.

Load the page again

  1. Check that your phone or computer has an internet connection.
  2. Refresh the page in your browser.
  3. Open medlibro.co and go to the page again.
  4. Try another browser.

Read the message on the page

  • Something went wrong. Please try again. If the page shows Retry, select it. If it shows Home page, select it and go to the page again.
  • The page you asked for could not be found. The link is wrong or old. Select Home page.
  • New version available. This card is at the bottom of the side menu. Finish your work, then select Refresh.

If MedLibro opens the login page, see Solve a login problem.

If the page still does not load

See Contact MedLibro. Give the address of the page, your device and your browser.

Type to search…

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